What do you love most about what you do?
J: Carrying the torch of a small business, which is something we’re losing in our society. I love making my grandmother proud of the business, being able to see her reaction to what we’re doing and feel her excitement. She’s 93 now, and was in the Russ & Daughters business because she had to be, not because she wanted to be. The daughters of our great-grandfather weren't given a lot of choice. College was not an option, who they married was monitored by the men of the family. Into her eighties, our grandmother was saying ‘I’m still trying to figure out what I want to do when I grow up.’ Seeing how she looks at the business now sort of redeems a bit of that resentment and makes her feel good about everything she did for the business. It was her whole life.
