Are there any common DIY mishaps you've been seeing people come in with? Or common requests?

DeBolt: Oh yes! During quarantine, our clients felt very brave to color and cut their own hair! Thankfully, we haven’t seen too many major mishaps. I think the worst of it was my brunette clients trying to touch up their roots and accidentally making their hair too dark. I’ve also seen a few fragile hairlines from at-home blonding brushes, but nothing that a few highlights and a conditioning mask can’t remedy. 

The most common request has been to go blonder! I think having your hair done makes you feel more like yourself, whatever color or cut that may be. Some clients have been more adventurous, changing their hair's tone or even making it pink! Some clients are looking for lower maintenance looks. Many of my gray-coverage clients have used the big root they grew to step into a semi-permanent type of coverage or even to keep some of the gray and work it into their hair color.

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