Ultra Responds
Stephanie Bromfield, a media relations coordinator at Ultra, told the Miami Herald that organizers learned from the first night and worked with officials to improve transportation conditions going forward, although she did seem to place some blame on the shuttle service: "The transportation people, it didn’t seem like they were trained. I think they’re trying to figure out that whole thing."
She added: "It was the first night, we’ve never had anything in that location. We knew there were gonna be [issues with the] buses. Especially with people drinking, who’s gonna wait for a bus?"
OFFICIAL STATEMENT:
Last night, many of you experienced challenging transportation conditions leaving the festival. This is unacceptable and inconsistent with the high standards you have come to expect from us. For this, we are sorry.
(1/3)
— Ultra Music Festival (@ultra) March 30, 2019
We look forward to offering you a significantly improved transportation experience today and throughout the weekend, and we appreciate the opportunity to earn back your confidence and trust.
(3/3)
— Ultra Music Festival (@ultra) March 30, 2019